Account Manager

cleveland marketing agency account manager

thunder::tech is seeking an Account Manager to join our Account Services Department (ASD). The ASD is more than just day-to-day project coordination; we also provide account management, strategy, media buying and planning and business development.
An Account Manager must be proactive and committed to build and manage lasting client relationships. Account Managers are responsible for overseeing accounts that were previously in discovery with our Business Development Team. The individual will also serve as a project manager, working with our Department Managers and production teams to ensure client projects are moving along and deadlines are being met. This position requires a motivated, organized and team oriented individual who is proactive and continuously willing to take on multiple projects and clients at any given time.
Specific Responsibilities:
  • Develop, maintain and extend client relationships
  • Work with each client to establish target goals and objectives
  • Day-to-day client relationship management
  • Develop and execute on strategic recommendations
  • Stay abreast of changes in markets and technologies to be able to analyze accounts
  • Involved in brainstorming and troubleshooting processes, creativity and problem solving
  • Motivate others and utilize negotiation skills as needed
  • Work through a sales and farming process to pitch services that meet client needs
  • Ability to give “color” to possibly “black & white” situations to find a solution that works for both agency and client
  • Critical thinker who can reframe client requests to provide solutions agnostic of medium
Primary Qualifications:
  • Strong organization and time management skills are required
  • A team-oriented person who is motivated and an effective communicator
  • Ability to provide project direction to production team members
  • Ability to generate and present ideas
  • An excellent understanding of client care
  • The ability to work independently and as part of a team
  • Ability to manage several tasks at once
Expected Experience:
  • Bachelor’s degree in marketing, advertising, communications or related program
  • Minimum of 3-5 years’ experience in a marketing role
  • Prior Agency experience is a plus
Click Here to View Our Competitive Benefits
Sound good? Send us your résumé and a link to your online portfolio via this short form and we’ll get this party started.

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