Digital Support Specialist

full-time digital support specialist position in Cleveland

thunder::tech is seeking a full-time Digital Support Specialist for our Cleveland-based office.  An ideal candidate must have an interest in data-based website development. Our growing agency is looking for advanced and impactful web application developers, database architects, mobile application developers and programmers.

The Development Department is responsible for day-to-day project production, relationship management and client interactions. Our department consists of application development, support, user experience and front-end development. thunder::tech’s integrated nature makes collaboration a necessity and a love for working with a fast-paced, diverse team. (Plus, we don’t believe in cubicles.)

We make web-based ideas come to life and provide out-of-the-box solutions for our clients. From web development to responsive design to CMS database integration, we pride ourselves on great work and innovation. This position requires a motivated, organized and team-oriented individual who is proactive and has a desire to be the best.
Specific Responsibilities:
  • Work in conjunction with various departments for the development of projects
  • Develop expanding features for applications and dynamic websites
  • Analyze and troubleshoot active websites and applications across a wide array of programming languages
  • Provide updates on the status of requests for both clients and management
  • Stay up to date on current technological developments for potential use in the workplace
  • Conduct Quality Assurance tests and create reports
  • Assess current and potential projects from a technical point of view and provide input for cost and time estimates
Primary Qualifications:
  • Strong knowledge of .NET 4.0+ framework and webforms architecture
  • Proficient in C#, with a good knowledge of their ecosystems
  • Strong knowledge of PHP
  • Strong understanding of object-oriented programming
  • HTML, CSS, JavaScript (Browser side languages)
  • Proficient understanding of code versioning tools (such as Git and SVN)
  • Experience with popular web content management systems (such as Kentico, Sitecore, Wordpress, Umbraco, Drupal)
Expected Experience:
  • 1-2 years of technical support desk experience helping individuals with technical issues.
  • 1-2 years of professional web development using ASP/ASP.NET and object-oriented programming with knowledge of N-Tier development
  • Comfortable in latest versions of Microsoft Visual Studio, MS SQL Server, and NetBeans
  • MS SQL, MySQL (Database normalization and working knowledge of stored procedures and triggers)
Competitive Benefits:
  • LunchOwl
  • Friday “Beer::30”
  • Company Functions/Happy Hours
  • Continuing Education Cycle/Mentoring Opportunities
  • 10 Paid Holidays, Including St. Patrick’s Day
  • Vacation and Sick Time
  • 401k Eligibility
  • Life Insurance
  • Long-term Disability
  • Medical, Dental and Vision Insurance
  • Additional Perks

Sound good? Send me your resume and a link to your online portfolio via this short form and we’ll get this party started.

All information submitted will only be used by thunder::tech.

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